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In the middle of the desert you can say anything you want

21 Jan 2017

Death notification - Wikipedia

Denny Hayes, who spent fifteen years as a chaplain for the ’s critical response team, says:

  • Always deliver bad news in person.
  • Always bring a partner (“95 percent of them defer to me to do the actual speaking of the words—nobody wants to experience sad”).
  • Skip the s—they comfort no one except the person speaking them.
  • Never abandon anyone until they have someone else to hold onto.

+ http://www.theatlantic.com/business/archive/2014/06/what-its-like-to-deliver-bad-news-for-a-living/372031/